+ Returns are only accepted in the event the item arrives broken or damaged as a result of mishandling by either ChristmasDazzle or its Manufacturers

+ All items are shipped via UPS and are Insured. Any Shipping related damage will be handled by the shipping company.

+ If the product you receive is damaged, you MUST make note of damages on the truck bill of lading or immediately notify your UPS driver to mark any damages on their shipping form. YOU MUST MAKE NOTE OF ANY DAMAGES BEFORE THE SHIPPING CLERK LEAVES YOUR PREMISES.

+ Please open your cartons and identify all materials immediately upon receipt of shipment. This is to ensure all items ordered are present and intact.

+ All returns must be made within 10 days of date of receipt of shipment.

+ Customer is responsible for return freight costs (including pickup fees, if applicable.)

+ No merchandise can be returned without prior authorization from ChristmasDazzle staff. Notification by email is acceptable through our website contact form: http://www.christmasdazzle.com/contact.htm.

+ Most of our products are not recommended for outdoor use unless expressly noted, and Christmas Enterprises (aka: Christmas Dazzle, aka The Art of Christmas) is not responsible for any damage caused by the weather.

+ Any product that has been subject to misuse, improper storage, unauthorized modification, unauthorized repair, neglect, alteration, improper installation or other acts which are not the fault of Christmas Dazzle, including damage caused by shipping can not be returned.